Returns & Exchanges

At NOMI Jewelry, we want you to love your new pieces; however, if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original packaging and certificates are included to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your jewelry in its original NOMI gift box and shipping carton, ensuring the items are protected during transit.

3

Ship It Back

Affix the prepaid shipping label provided via our portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our artisans inspect the returned items for quality assurance, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing